Troubleshooting
Common Tally messages
What the most common connector and Tally messages mean, and what to do.
Updated 10 October 20261 min read
| Message | What to do |
|---|---|
| Could not reach Tally | Check the host and port, and that Tally Prime is running with the XML server on. |
| The Tally connector is offline | Open the connector on the computer that reaches Tally, then send again. |
| Limit reached (10 active) | Revoke an unused connector token first. |
| Could not set SVCurrentCompany | The company name did not match. Load the company in Tally and sync again. |
| Cannot be deleted | Something in Tally still uses that ledger. AutoBooks shows what is left. |
| Tally still shows Queued | Check the connector is open and the company is loaded, then choose Sync now. |
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